Matrix One gets delayed at customs, manufacturer suspends new orders of $90 tablet

Matrix One gets delayed at customs, manufacturer suspends new orders of $90 tablet

In early August, we reported that the Matrix One $90 tablet was finally available for sale, but it now seems that the celebration was a bit pre-mature. Anyone who might've ordered the bargain bin slate must now wait for the company to move through a mess of red tape, as Matrix One has revealed that all of its shipments have been delayed at customs. While the company hasn't given any specific reason for the holdup, it's since suspended the ordering process as it waits for the current shipments to clear. For its part, Matrix One states that it's diligently working toward a resolution and promises to provide further updates as they become available. If you're concerned about your order, feel free to hit up the company directly. You'll find everything you need in Matrix One's full statement after the break.

[Thanks, Michael]

Continue reading Matrix One gets delayed at customs, manufacturer suspends new orders of $90 tablet

Filed under:

Matrix One gets delayed at customs, manufacturer suspends new orders of $90 tablet originally appeared on Engadget on Tue, 06 Nov 2012 05:25:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceMatrix One  | Email this | Comments

Sennheiser boasts anti-counterfeit efforts, unveils new authentication technologies

Image

You know Sennheiser's pissed when it holds a press conference just to talk about its anti-counterfeit efforts. In Guangzhou yesterday, the German audio company brought along two executives to debut its new authentication technologies on its retail packaging: a shiny Tesa PrioSpot authenticity label plus a "fool-proof" online look-up system. For the former, President of Corporate Services Volker Batels claims it's treated as securely as one would with cash money, in the sense that it has many visible and invisible features.

There's also a QR code plus its corresponding label ID printed below the foil, and scanning the former or entering the latter on qr-sennheiser.com returns a virtual copy of the foil label plus a visual description. If what you have matches the label on the screen then hakuna matata. But if the code's been looked up many times already, the website will also give you a warning like in the screenshot after the break -- chances are the label's been duplicated, so potential buyers should always check this before handing the money over.

Marc Vincent, the company's President of Greater China, aims to have this "urgent project" covering most products by the end of this year. "We have been fighting counterfeits for five years with some result, but now we have officially declared war on counterfeiting," Mr. Vincent said in a stern voice. "Manufacturers of counterfeit products are social parasites. They really damage our reputation."

Continue reading Sennheiser boasts anti-counterfeit efforts, unveils new authentication technologies

Sennheiser boasts anti-counterfeit efforts, unveils new authentication technologies originally appeared on Engadget on Wed, 22 Aug 2012 15:09:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

Customs stops delaying HTC One X and EVO 4G LTE devices after ‘review’

Customs stops delaying HTC One X and EVO 4G LTE devices after 'review'

HTC-branded crates have been trickling through customs for ten days already, following a total clamp-down earlier in May, but it's only now that they're able to pass through without lengthy extra checks. The manufacturer says it has "completed the review process with US Customs" and that it is "confident that we will soon be able to meet the demand for our products." That obviously raises the question as to why the HTC One X and EVO 4G LTE devices were held up in the first place. The ITC had earlier ruled that HTC infringed on an Apple patent about data detection, concerning a handset's ability to recognize and move around personal data, for example between the contact entry and the calendar, and it had given HTC until April to remove that feature. HTC agreed to that, but it appears customs officials initially needed to check every box to ensure that products arriving in the US were of the compliant type. Meanwhile, the LTE part of the EVO 4G is still waiting for its luggage.

Customs stops delaying HTC One X and EVO 4G LTE devices after 'review' originally appeared on Engadget on Wed, 30 May 2012 03:28:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceCNET  | Email this | Comments

Customs slowly letting HTC handsets into the US, can’t say which ones

Customs slowly letting HTC handsets into the US, can't say which ones

Still waiting for your HTC handset to make its way through customs? Ratchet your hopes just a smidge higher, because the company says it's making progress. "Some models have gone through inspection and been released to our carriers customers," the firm stated in an investor statement today. HTC explained that each of the contested models needs to be reviewed by officials before release, and assures customers that it is working with customs to speed along the process. Which devices are making it through? "We don't have the status of each specific device at this time," HTC says, "We remain confident that this issue will be resolved soon." Sure, that's not much to go off of, but we'll take what we can get.

Continue reading Customs slowly letting HTC handsets into the US, can't say which ones

Customs slowly letting HTC handsets into the US, can't say which ones originally appeared on Engadget on Sun, 20 May 2012 16:20:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

Best Buy expects EVO 4G LTE to land May 23rd, HTC remains cautious

Best Buy expects EVO 4G LTE to land May 23rd, HTC remains cautious

We've received a boatload of tips that folks who have pre-ordered the EVO 4G LTE at Best Buy are now seeing a new release date of May 23rd. Does this mean Sprint's flagship handset is getting close to leaving those dreaded customs halls? Here's HTC's take on the matter:

HTC is working closely with U.S. Customs to secure approval for shipments of the HTC One X and HTC EVO 4G LTE. We have not made any announcements about a new launch date and will provide an update on availability as soon as we can do so confidently.

While it's quite possible Best Buy knows something we don't, perhaps it's best to take this new release date with a grain of salt. Let us know what you think in the comments and hit the break for a screenshot of an updated pre-order.

[Thanks to everyone who sent this in]

Continue reading Best Buy expects EVO 4G LTE to land May 23rd, HTC remains cautious

Best Buy expects EVO 4G LTE to land May 23rd, HTC remains cautious originally appeared on Engadget on Thu, 17 May 2012 17:32:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments