Last month, the FTC sent letters to six companies informing them that their product warranties were violating US law. Though there are some exceptions, under the 1975 Magnuson-Moss Warranty Act, voiding a warranty because a customer didn't use a spec...
FTC warned Sony, Nintendo and Microsoft about illegal warranties
Last month, the FTC sent letters to six companies informing them that their product warranties were violating US law. Though there are some exceptions, under the 1975 Magnuson-Moss Warranty Act, voiding a warranty because a customer didn't use a spec...
Those stickers on gadgets that say you'll void your warranty if they're removed? You've probably come to expect them whenever you purchase a new device. The FTC has just made clear, however, that those warranty notices are illegal when it fired off w...
Ask iPhone owners why they remain loyal and they'll likely cite convenient support as one reason: they can walk into an Apple Store and get a prompt fix that's rarely available for other devices. Samsung is taking steps to level the playing field, ho...
While the Pixel 2 family initially garnered strong reviews, early adopting owners have reported an array of issues. Some have complained about dull colors or even "burn-in" on the Pixel 2 XL's OLED screen, while others have reported clicking sounds...
Are you eyeing a larger-screened iPhone, like the iPhone X or 8 Plus? Unfortunately, it'll cost you extra to extend the warranty. Apple has quietly raised the price of AppleCare+ coverage for bigger iPhones, with the price varying depending on what y...
Apple will still repair your first-gen Apple Watch if it breaks due to battery issues even if it's already older than two years. The tech titan has extended its wearable's repair coverage related to battery woes to last two years instead of one, acco...
Following hundreds of user complaints, Google has confirmed that some of its Pixel and Pixel XL smartphones are having microphone problems that require a warranty replacement. Owners have reported failures of one or more of the three mics on the devi...
Apple has let a cat out of its bag, the cat in this case being that there's a problem with some iPhone 6s models. According to the company, a fault with the battery is causing a "very small number" of handsets to randomly shut down. If you're rocking...