Obama signs Safe Web Act into law, extends FTC power to combat online scam artists

Obama signs Safe Web Act into law, extends FTC power to combat online scam artists

See that guy? The one in the bubble? He's probably up to no good. Thanks to President Obama, however, he's going to have a much harder time duping innocent young ladies like the one also shown here. Per The Hill, the POTUS has just signed into law the Safe Web Act, which extends the Federal Trade Commission's authority to "clamp down on Internet fraud and online scammers based abroad." In simpler terms, it enables the entity to share data about "cross-border online fraud with foreign law enforcement authorities" through September of 2020. According to an unnamed official within the FTC, the existing edition of this act has allowed it to conduct over 100 investigations into cross-border fraud and scam, but it's unclear how much crime was stopped and how many people were needlessly annoyed. We kid, we kid.

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Via: The Next Web

Source: The Hill

FTC offers $50,000 prize for stopping illegal robocalls, we could have used this a few months ago

FTC offers $50,000 prize for stopping illegal robocalls, we could have used this a few months ago

Robocalling is considered a plague in the modern phone world, especially during an election year -- and while you likely won't get rid of all the pitches from political candidates anytime soon, most of the commercial calls are outright illegal. The Federal Trade Commission has devised a unique contest to help cut back on those law-breakers without having to chase down every shady debt relief offer. It's offering a $50,000 reward for the cleverest solution to blocking the banned variety of robocalls. The only requirement is that you be an adult US resident: if you can invent a surefire remedy in your basement, the FTC wants to hear from you. Entries will be open between October 25th and January 17th, with word of a winner around April 1st. We're hoping that the champion has a truly effective cure in use before long, because we'll undoubtedly have reached our breaking point on robocalls by... oh, around November 6th.

[Image credit: SarahNW, Flickr]

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FTC offers $50,000 prize for stopping illegal robocalls, we could have used this a few months ago originally appeared on Engadget on Fri, 19 Oct 2012 13:16:00 EDT. Please see our terms for use of feeds.

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McAfee shows how major Android scamware ticks, prevents us from learning first-hand

McAfee shows how major Android scamware ticks, prevents us from learning firsthand

Most Android malware lives in the margins, away from Google Play and the more reliable app shops. It's nonetheless a good idea to be on the lookout for rogue code, and McAfee has stepped in with thorough explanations of how one of the most common scamware strains, Android.FakeInstaller, works its sinister ways. The bait is typically a search-optimized fake app market or website; the apps themselves not only present a legitimate-looking front but include dynamic code to stymie any reverse engineering. Woe be to anyone who's tricked long enough to finish the installation, as the malware often sends text messages to expensive premium phone numbers or links target devices to botnets. The safeguard? McAfee would like you to sign up for its antivirus suite, but you can also keep a good head on your shoulders -- stick to trustworthy shops and look for dodgy behavior before anything reaches your device.

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McAfee shows how major Android scamware ticks, prevents us from learning first-hand originally appeared on Engadget on Sat, 06 Oct 2012 06:19:00 EDT. Please see our terms for use of feeds.

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Former Olympus executives plead guilty in accounting fraud trial

Former Olympus executives plead guilty in accounting fraud trial

Three executives from troubled imaging giant Olympus have pleaded guilty to artificially boosting the company's true value in 2007 and 2008 by concealing losses in financial statements. Former chairman Tsuyoshi Kikukawa, ex-auditor Hideo Yamada and former VP Hisashi Mori were charged with fraud in the scandal, which was brought to light last year by ex-CEO Michael Woodford. He was fired by the Olympus board for blowing the whistle, but reportedly received a large settlement for his troubles. The company has since confessed to cooking the books as far back as the '90s to hide investment losses, and revealed in 2011 that it had a billion dollars less in value than previously stated. That, along with the poor performance of its camera division, has forced Olympus to seek a partner or raise capital to survive.

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Former Olympus executives plead guilty in accounting fraud trial originally appeared on Engadget on Tue, 25 Sep 2012 01:40:00 EDT. Please see our terms for use of feeds.

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The extremes of technology customer service: how common sense and empathy create unmatched loyalty

The extremes of technology customer service how common sense and empathy create unmatched loyalty

Allow me to explain how two discussions started off in very similar ways, and ended... shall we say, differently. This is me, attempting to muster any sort of pleasantness in my voice at some ungodly hour of the morning on a Google Voice connection from Dubai back to the US:

"Hey! I'm having to cut a trip short due to an emergency back home. I actually purchased a trip protection plan when I checked out online -- would it be possible to provide a refund for this flight now that I need to cancel it?"

From here, I was told that this was too vague. That I would need medical proof of an injury or illness, and that if it were a pre-existing condition -- something like reoccurring cancer -- that simply wouldn't do. Oh, and if it's a home emergency, you'll need proof from your home insurance company that your abode is "uninhabitable."

"So... I'm basically hosed here? This trip protection plan doesn't really protect very much, does it?"

"... Do you want to file the claim?"

"No. That's okay. Thanks for your time."

It doesn't have to be this way.

Continue reading The extremes of technology customer service: how common sense and empathy create unmatched loyalty

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The extremes of technology customer service: how common sense and empathy create unmatched loyalty originally appeared on Engadget on Mon, 24 Sep 2012 12:20:00 EDT. Please see our terms for use of feeds.

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