Tag Archives: bill shock

European commissioner promises single mobile market by 2015

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European commissioner promises single mobile market by 2015

Europe may be enjoying deeper and deeper integration, but that doesn't extend to mobile connectivity; citizens are still whacked with hefty roaming rates. European digital commissioner Neelie Kroes hopes to change this, telling business leaders that she's planning to push through a single mobile telecoms market before she retires in 2015. Speaking at the European Business Summit, she said she had "no intention to retire until [she'd] knocked down all the barriers to a single market," which was her "major priority" for the rest of her term. Hopefully those on that side of the pond will never again have to fork over $8 per day just to check Vine.

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Source: EUObserver

24 wireless operators agree on data roaming alert mechanisms, do nothing about actual roaming rates

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24 global wireless operators agree on data roaming alert mechanisms, do nothing about actual roaming rates

GSMA, also known as the entity that produces Mobile World Congress and Mobile Asia Expo each year, seems to be onto something. And by "something," we mean "getting 24 carriers around the globe to agree on a single point." That's no easy feat, mind you, and the latest release from Shanghai asserts that 24 operator groups have agreed to implement new measures in order to better inform jetsetters about data roaming rates when they land. America Movil, AT&T, China Mobile, China Unicom, Deutsche Telekom, France Telecom-Orange, Hutchison 3 Group, SoftBank Mobile Corp., Verizon Communications, VimpelCom and Vodafone Group (among others) are all onboard, with the following measures to go into effect by the end of 2012. For one, texts will be sent to remind customers of their data roaming tariffs when they arrive in another country, and there will also be a monthly data roaming spending limit paired with the ability to "temporarily suspend" one's data when usage exceeds said threshold. Of course, alerting users to how they're about to be hosed only seems like part of the issue. Till that's addressed, we'll keep carrying an Xcom Global MiFi or hunting for a local SIM upon arrival.

Continue reading 24 wireless operators agree on data roaming alert mechanisms, do nothing about actual roaming rates

24 wireless operators agree on data roaming alert mechanisms, do nothing about actual roaming rates originally appeared on Engadget on Thu, 21 Jun 2012 14:08:00 EDT. Please see our terms for use of feeds.

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Three UK offers flat-rate plan for unlimited European data roaming

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Three offers European flatrate

Three UK is doing its best to stop you getting bill shock on your holidays by introducing a flat rate for European data roaming. The Euro Internet Pass will allow users to consume unlimited information in any "supported country" on the continent for £5 ($8) per day. Users can start using the plan from today, simply by texting the operator when you arrive at your destination, flip-flops in hand. There are some caveats however, the allocation lasts until midnight UK time, streaming probably won't work and you aren't allowed to use tethering -- your office will just have to struggle on without you.

Continue reading Three UK offers flat-rate plan for unlimited European data roaming

Three UK offers flat-rate plan for unlimited European data roaming originally appeared on Engadget on Wed, 13 Jun 2012 06:23:00 EDT. Please see our terms for use of feeds.

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AT&T cuts prices on international data roaming, goes easier on overages

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International data roaming in Barcelona

Could it be? Is AT&T addressing bill shock by simply trying to make international data roaming costs reasonable? From the looks of its new Data Global Add-On deals, that might be the case. The baseline price is up from last year at $30 per month, but you'll get 120MB of data for your trouble -- an amount that used to cost $50. The next step up not only costs less than before, at $60 versus the old $100, but ups the data ever so gently to 300MB in the process. AT&T's maximum allotment is still a relatively modest 800MB, but at $120 a month, it's a lot easier to swallow for a European vacation than the earlier $200 for the same data cap. The real advantage for all three may be the overage rate: rather than bill by the byte, AT&T is now charging $30 for every 120MB over your limit, so you won't have to fork over the equivalent of a car payment just because you couldn't resist posting to Instagram from the Alps. We still think dedicated international services like Xcom Global (or an unlocked phone and a prepaid SIM) are the most efficient ways to go, but the carrier-bound among us will catch a big break when the new international plans take effect June 1st.

Continue reading AT&T cuts prices on international data roaming, goes easier on overages

AT&T cuts prices on international data roaming, goes easier on overages originally appeared on Engadget on Thu, 31 May 2012 13:01:00 EDT. Please see our terms for use of feeds.

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FCC begins tracking wireless carriers’ implementation of bill shock notifications

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FCC begins tracking wireless carriers' implementation of bill shock notifications

If you've ever mistaken your wireless bill for your phone number, only to discover a dollar sign in front of all those digits, you're far from alone. The CTIA estimates that one in six mobile subscribers have experienced bill shock, but thanks to the efforts of the nation's wireless carriers -- along with a bit of help from the FCC -- consumers will start to receive notifications of any potential overages, along with alerts when the threshold has been crossed. The program is still in its infancy, but the FCC has launched a website to track wireless carriers' implementation of the notification system, which will alert consumers to any voice, data, SMS or international roaming charges. Carriers have until October 17th to have alerts for at least two of these categories in place, and will have until April 17th of next year to implement all four. Consumers may track the monthly progress of individual carriers at the FCC's bill shock website, but for a current peek at their progress, just hop the break.

[Bill shock photo via Shutterstock]

Continue reading FCC begins tracking wireless carriers' implementation of bill shock notifications

FCC begins tracking wireless carriers' implementation of bill shock notifications originally appeared on Engadget on Thu, 19 Apr 2012 19:03:00 EDT. Please see our terms for use of feeds.

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