Its holiday season and people look to be in a festive mood. With low petrol prices and better health conditions for citizens thanks to the White House; people are getting hot and heavy with their...
If consumers are given tangible rewards for online referrals, not unpredictably, they pass along the information to their networks more than without these payments. However, the surprising behavior...
Reducing customer departures and defections has become a chief priority for most communications service providers as markets mature and competition intensifies. So why do high levels of customer...
The more cafés there are in the world, the more expert people have become at extending the lifespan of their favourite hot drink whilst they read, meet, work or surf the web. Whether they like...
Whether you want to collect some ordered goods, buy a pair of earphones or upgrade to a new iPhone, Apple’s iBeacon technology allows you to do some in-store shopping that truly conjures up the...
Apple has seen its ranking in an online customer satisfaction survey shrink to a four-year low. The survey was conducted by ForeSee and is an annual Holiday E-Retail Satisfaction Index. The survey...