Editors Letter: Who cares for the UNcarrier?

DNP Editors Letter Who cares for the UNcarrier

It seems like a year ago already, but it's been only a few days since we wrapped up our inaugural Engadget Expand event. If you weren't able to join us in person, you missed a seriously good time. Attendees got to take a ride in a Tesla Model S, perform surgery using a da Vinci robotic surgery system and cruise around the show floor on the San Francisco Special edition of the electric ZBoard, which made its debut at the show.

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Switched On: Tablets offer a new choice for voice

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On Tablets offer a new choice for voice

The term "phablet" has always been, at best, a relative descriptor. It kicked in with the release of the original Galaxy Note even though the voice-enabled Dell Streak had beaten that product to market. And while the portmanteau raises the question of whether there is any meaningful difference between a phone and tablet other than size, all it means is "a big phone."

Up until recently, and barring the use of Bluetooth headsets, the constraints defining the upper practical limit of a phone included the ability to fit into a pocket and be held against the side of an (adult) head to facilitate a voice call. At Mobile World Congress in Barcelona, two companies smashed through at least the first of those criteria. Twisting the name of the PadFone, which extended the screen of a handset to that of a 10-inch tablet by use of a touchscreen shell enclosure, ASUS introduced the FonePad.

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Switched On: An ARM’s race with Intel

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On An ARM's race with Intel

As one would hope in dealing with two products that share the same name, Microsoft has maintained strong consistency between the Surface with Windows RT and Surface Pro. Allowing for a bit of girth variation, there's a similar industrial design as well as common features that have been nearly universally lauded (the snap-on keyboards) and lambasted (the underwhelming cameras). There's also an identical user interface as far as "modern" Windows apps are concerned.

This has created an interesting lab test to see what customers really want from a Windows tablet in 2013. The early and unsurprising results indicate that it's really backward compatibility -- even at a premium of half the battery life and nearly double the price. Lenovo, which offers its Yoga 11 convertible as a Windows RT tablet, will also bring out the device in a Windows 8 version. Indeed, if one is attracted to some of the advantages that Windows RT offers on its ARM-based variants, such as the Snap and Share features, multiple devices with integrated keyboards, broad driver support and desktop Office compatibility, its toughest competitor is Windows 8.

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Switched On: Compromising positions

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On Compromising positions

Windows powers tablets and PCs. It supports desktop and "Windows 8-style" apps using touch and keyboard / mouse and can run on x86 and ARM CPUs. You can even get it on hardware from Microsoft and third parties. Microsoft refers to this as creating a "no-compromise" operating system.

Some of its users will run Windows on an Intel Ultrabook, which an Intel blog post has referred to as a "no-compromise" notebook. But it won't run on the Google Nexus 7, which Google describes as a "no-compromise" Android tablet. And it certainly won't run on a Wang 2200 SVP from the early 1980s, which was hailed by a sales brochure as "the low-cost, no-compromise computer."

Companies should play to a product's strengths.

What? My no-compromise operating system won't run on my no-compromise tablet? That could compromise expectations. Tech companies occasionally position their products as having fewer compromises or no compromises. It's an alluring ideal, but one that is of course unachievable. There is no compromising on the notion that all products involve compromises, lots of them. Show me a product with features and I will show you one with compromises. Rather than hide from compromise or pretend that it doesn't exist, companies should embrace it. For the compromises or tradeoffs a product embodies reflect the thoughtfulness of how it was designed.

No one would suggest that a company should highlight what a product does poorly nor should they deny potential disadvantages. Companies should play to a product's strengths. When Steve Jobs introduced the iPad, he prefaced the device's appearance by acknowledging it had to do only some things better than a smartphone or laptop. Apple customers clearly got the message and accepted the product for what it does well while continuing to purchase plenty of iPhones and MacBooks. Apple didn't, for example, talk about how typing on an iPad can be a frustrating experience compared to a physical keyboard. (Jobs did, in fact, praise typing on the iPhone's screen at its introduction.) But it does embrace the tradeoffs of the iOS touchscreen focus by refusing to put touchscreens on the Mac.

DNP Switched On Compromising positions

Similarly, Microsoft deftly highlighted the benefits of its compromised Surface Touch keyboard. It focused on the thinness of the resulting product and claimed that it was still far more effective than typing on glass. Plus, it has the added benefit of not obscuring half the screen. The compromise of a lack of tactile feedback is implied.

Even when technology advances to allow such simultaneous benefits as better battery life and faster processing speed (via multicore technology, for example), companies must evaluate whether it is worth raising the price to include such a chip or delaying a product to take advantage of such benefits. Engineering is about making the right compromises and marketing is about communicating them to achieve the ideal position at the intersection of mass appeal and profitability. So, as we move further into 2013, let us no longer pretend that there is such a thing as a no-compromise product, or at least one that doesn't compromise a company's credibility.

Come on technology companies; work with me on this.



Ross Rubin is principal analyst at Reticle Research, a research and advisory firm focusing on consumer technology adoption. He shares commentary at Techspressive and on Twitter at@rossrubin.

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Switched On: The 2012 Switchies, Part 1

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On The 2012 Switchies, Part 1

It's that special time of year between the holiday sales and the pre-CES hype that presents an opportunity to consider some of the most innovative devices of the year. Switched On is proud to present the Saluting Wares Improving Technology's Contribution to Humanity awards, also known as The Switchies. This year marks the seventh annual Switchies, which are decided based on a rigorous examination of the opinion of me, and do not reflect the opinion of Engadget or its editors. For that latter honor, nominees will need to win an Engadget Award.

This week's Switched On will cover many of the major award categories while next week's will cover some of the more obscure ones. Let's roll out the red carpet then.

Continue reading Switched On: The 2012 Switchies, Part 1

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Switched On: The next microplatform

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On The next microplatform

The case for rich operating systems supporting a wide range of applications has been proven out among PCs, tablets and smartphones. But the jury is still out for other devices such as televisions. While Samsung pushes ahead on attracting apps to its Smart TVs using its own platform and LG, Sony and Vizio align with Google TV, there are still reasons to believe that the smart TV will fail to have tremendous impact as Switched On discussed last year. Blu-ray players, video game consoles and cheap boxes from Apple, Roku, Netgear and others allow consumers to expand their video options while integrated networking provides gateways to content from smartphones, tablets and PCs.

Continue reading Switched On: The next microplatform

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Switched On: The next microplatform originally appeared on Engadget on Sun, 18 Nov 2012 17:30:00 EDT. Please see our terms for use of feeds.

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Switched On: The time is right for Xbox Surface

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On The time is right for Xbox Surface

Rumors have swirled that Microsoft is developing a high-powered 7-inch gaming tablet dubbed Xbox Surface, the Reese's Peanut Butter Cup of Microsoft's homegrown hardware brands. Such a move would change the landscape of Microsoft's Xbox and portable game initiatives. It would mark a reversal for the company, which has stayed out of the increasingly challenging handheld space in favor of promoting Windows Phone as part of its ecosystem battle. However, it would be in keeping with Steve Ballmer's promise (or is it OEM warning?) to expect more hardware from Microsoft. As the tablet was partly Apple's answer to the netbook, it could also be Microsoft's answer to the PlayStation Vita.

Continue reading Switched On: The time is right for Xbox Surface

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Switched On: The time is right for Xbox Surface originally appeared on Engadget on Sun, 11 Nov 2012 18:00:00 EDT. Please see our terms for use of feeds.

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Distro Issue 63: Will Microsoft’s Surface tablet rise to the occasion?

Distro Issue 63: Will Microsoft's Surface tablet rise to the occasion?

As Windows 8 arrives on the tech scene, Microsoft's retooled operating system carries a truckload of new devices in tow. While the Ultrabooks and All-in-ones are on their way, a lot of attention is being given to the Redmond outfit's Surface slate. The Windows RT-wielding tablet slides into the spotlight in this week's issue of our e-magazine and we give it a thorough review to see just how it stacks up against the current contenders. We also spend some quality time with Dell's XPS 12 Windows 8 convertible and the LG Optimus G handset while the all of the recently announced Apple gadgets occupy Hands-On. Weekly Stat tallies worldwide mobile subscriptions, Visualized steps inside Google's Douglas County, Georgia data center and Time Machines recalls the origins of digital photography. As always, there's quite a bit to take in, so consult your usual download sources to take a gander at the goods.

Distro Issue 63 PDF
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Distro APK (for sideloading)
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Distro Issue 63: Will Microsoft's Surface tablet rise to the occasion? originally appeared on Engadget on Fri, 26 Oct 2012 09:30:00 EDT. Please see our terms for use of feeds.

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Switched On: Sell the hardware, attract the apps

Each week Ross Rubin contributes Switched On, a column about consumer technology.

DNP Switched On Sell the hardware, attract the apps

Microsoft has finally revealed details on the pricing for the all-singing, all-dancing Surface RT. True to Steve Ballmer's word, the Windows RT device is priced competitively with the iPad. It is, in fact, the same price as the entry-level, now not-so "new iPad" and with double the flash memory, an advantage that may change by the time the Surface ships.

The commercial shows off the device's signature hardware features -- the kickstand and touch keyboard cover -- and plays up the "click" they make when they attach to the Surface, which is of course similar to the "click" made when an Apple Smart Cover connects to an iPad. And in a bit of irony for a product that is more focused on tapping than the mouse clicks of the desktop mouse, its campaign slogan is "click in." (It also raises the question as to why people would be constantly attaching the sold-separately touch keyboard when it doubles as a cover, but it is a commercial after all.) While expensive relative to the price of the device, Microsoft's keyboard covers represent an extension of one of Apple's best-conceived iPad accessories (the Smart Cover) and far exceed one of Apple's worst (the original iPad keyboard dock).

Continue reading Switched On: Sell the hardware, attract the apps

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Switched On: Sell the hardware, attract the apps originally appeared on Engadget on Sun, 21 Oct 2012 17:30:00 EDT. Please see our terms for use of feeds.

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Distro Issue 62 arrives with Apple’s iPod duo, a superslim PS3 and Wacom’s multi-touch display

Distro Issue 62 arrives with Apple's iPod duo, a superslim PS3 and Wacom's latest pen display

At its event in San Francisco a few weeks back, Apple had more up its sleeve than just an aluminum-clad smartphone. In the latest issue of our weekly, we put both the new iPod nano and iPod touch through their paces to find out how they fare against their elder siblings. If a duo of PMP reviews doesn't snag your attention, we also throw down the review gauntlet on Wacom's Cintiq 24HD touch and this year's slimmed-down PlayStation 3. Eyes-On peeks at an ultrathin ultrabook, Weekly Stat examines emoticon use and Time Machines tallies up some more gadget history. The week's end is mere hours away and the usual download links that follow can help you settle in for a bit of leisurely gadget reading.

Distro Issue 62 PDF
Distro in the iTunes App Store
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Distro APK (for sideloading)
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Distro Issue 62 arrives with Apple's iPod duo, a superslim PS3 and Wacom's multi-touch display originally appeared on Engadget on Fri, 19 Oct 2012 09:30:00 EDT. Please see our terms for use of feeds.

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