Onboard JetBlue’s first Fly-Fi flight, with the fastest internet in the air

On a flight yesterday from JFK to Austin, JetBlue finally decided to flip the switch on Fly-Fi, giving lucky passengers an early look at the airline's next-generation in-flight WiFi for the very first time. A flight attendant announced the service -- which is free until 30 planes are retrofitted -- and passengers seated around me pulled out their laptops, tablets and smartphones and tried to hop online. Unfortunately, a recent update caused unexpected performance issues, and Fly-Fi's speed and consistency fell far short. When a flight attendant asked the woman seated in front if me if she had enjoyed her experience at the end of the flight, she responded with "not so much." It wasn't looking good for JetBlue.

I had booked my return to New York on the same aircraft, and following a 20-minute BBQ pitstop at AUS, I got back on board. The issues we experienced on the first flight -- allegedly caused by an incorrect DNS-server listing on the network side -- were completely resolved, making our three-hour hop back to Kennedy Airport much more pleasant. The experience was completely different, though we were offline for 30 minutes or so as we passed over Louisiana and Mississippi. Ultimately, Fly-Fi, which utilizes the ViaSat-1 satellite positioned over North America, was in line with the ViaSat service I've tried on the ground -- when it works, it blows the competition out of the water. It's as close as you'll get to the internet you're used to at home, and it certainly outshines connectivity in pretty much any airline terminal.

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JetBlue and ViaSat prepare to launch 12 Mbps WiFi at 36,000 feet, a LiveTV tour

Inside JetBlue's FlyFi speedy satellite internetequipped A320, a LiveTV adventure video

It's a small miracle that you can open up your laptop and surf the web while soaring through the air in a metal tube some seven miles above the ground, but the experience is inconsistent, and when it works, the connection is often frustratingly sluggish. That's about to change.

Once focused on undercutting the competition, JetBlue is now best known for its in-flight product: complimentary snacks, 36 channels of free DirecTV and friendly flight attendants. This year, the airline is undergoing a service alteration of sorts. The traditionally all-coach carrier will soon cater to business travelers with a bed-equipped premium cabin, and by the end of next year, all customers will be able to surf the web from 36,000 feet with speeds that rival (or often exceed) what we're used to on the ground. That new service, powered by ViaSat, is called Fly-Fi, and it's hitting the skies this November.

We spent a day with JetBlue's subsidiary, LiveTV, the company responsible for providing in-flight entertainment (IFE) on more than 600 aircraft, including 188 JetBlue planes and some 200 United 737s. If you've watched DirecTV while flying either of those airlines, it's LiveTV that put it there, and soon, the Florida-based firm will be responsible for getting you online, too. Fly-Fi, and its to-be-named United equivalent, will deliver up to 12 Mbps of data -- not to the aircraft, but to each and every passenger on board. Join us aboard JetBlue's first Fly-Fi-equipped Airbus A320 after the break.%Gallery-slideshow90014%

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JetBlue scores FAA approval for Fly-Fi, may launch satellite WiFi next month

Earns Jet Blue

JetBlue's next-generation WiFi service, powered by ViaSat's super-speedy Ka-band satellite, is officially on track to launch this October. The FAA just issued a Supplemental Type Certificate (STC) for the airline's Airbus A320, enabling a fleet-wide installation that's set to begin immediately. In a statement, Chief Commercial Officer Robin Hayes said that several aircraft will be wired by the end of this year, with many A320s scheduled to come online throughout 2014. The rollout will then continue with JetBlue's smaller Embraer 190, currently used on select regional routes.

(Photo credit: AP Photo/Damian Dovarganes)

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Boeing tapped to build ViaSat-2 satellite, launch set for mid-2016

Boeing tapped to build ViaSat2 satellite, set to launch in mid2016

ViaSat-1 recently earned a Guinness World Record as the highest-capacity satellite in (or out of) the world, but it may need to hand off that title come 2016. ViaSat-2, the company's next-gen bird, will double the capacity of its predecessor while also extending coverage to a larger portion of North America, Central America and the Caribbean, along with the aviation and shipping routes between the East Coast and Europe. Boeing will manufacture the new equipment, which will be based on the 702HP satellite platform. Once in orbit, ViaSat-2 will serve residential customers, air travelers and government agencies alike, with a massive seven-fold increase in coverage. There aren't many details beyond that, but you're welcome to dig through the press release, posted right after the break.

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Visualized: JetBlue and ViaSat test Fly-Fi in-flight WiFi… from the ground

Visualized JetBlue and ViaSat test FlyFi inflight WiFi from the ground

Gogo's ground-to-air transmitters typically mandate evaluating service while jetting around the country above 10,000 feet. Sure, you don't need to waste fuel flying around an empty airliner, but even the company's small jet can burn through quite a bit of cash. ViaSat, on the other hand, can do much of its service testing on the ground, using that fairly ordinary Ford van pictured just above. The reason, of course, relates to the location of the company's transmitter -- namely, the ViaSat-1 satellite, positioned some 22,000 miles above the ground. In the air, planes will actually be nearer to the orbiting device, rather than farther away, and assuming a line-of-sight link from the road, the truck can work out kinks at a fraction of the cost.

That white dome atop the van, which is similar to the device that'll soon be mounted on JetBlue's fleet, maintains a constant connection by rotating instantly as the van moves -- if the vehicle's heading changes, the antenna array will turn, too, so it's always pointed directly at the sat in the sky. You may have seen ViaSat's van driving down Southern California's freeways, but the rig has just arrived in Orlando, for some additional testing a few degrees away from the company's Carlsbad home. Assuming all goes well here, you'll be shooting around the web courtesy of Fly-Fi in no time at all.

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ViaSat snags Guinness World Record for highest-capacity satellite

DNP ViaSat gets Guinness World Records title for highest capacity satellite

After earning top marks from the FCC for its broadband performance, ViaSat has added yet another feather to its cap in the form of a Guinness World Record. According to the august organization, the ViaSat-1 satellite, which powers the 12 Mbps Exede Internet service, is the highest-capacity communications satellite in the world. The reason for the accolade? The orbiting spacecraft apparently provides around 100 times the throughput capacity of a Ku-band satellite and ten times that of a Ka-band, which adds up to more capacity than all North American communication satellites combined at the time of its 2011 launch. While its broadband service still has latency issues, the folks over at ViaSat must feel pretty confident of its recent accomplishments; the company is currently looking beyond its rural customer base and venturing forth into other enterprises, such as in-flight WiFi. Better watch your back, Gogo.

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Source: ViaSat

The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

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When you think about satellite internet, dismal speeds, ridiculous latency and astronomical fees are likely first to come to mind. But the only technology capable of blanketing our entire planet in connectivity is now able to provide a fast, consistent and affordable experience, thanks to one market-leading company, and the vision and leadership of Mark Dankberg. Launched from Dankberg's home in Southern California, ViaSat lit up on the map in 1986, and spent the first two decades focused on government and corporate contracts. Last year's launch of ViaSat-1, however, beamed the company straight toward the top of the North American satellite broadband market, bringing high-speed internet to the rural masses. Pair the company's Exede household product with airline contracts for in-flight WiFi, and you have one ever-growing infrastructure giant. We sat down with Dankberg -- ViaSat's CEO since inception -- at the company's Carlsbad, California headquarters, learning about the Exede service launch, a portable newsgathering rig and what the future of in-flight WiFi may look like on airlines like JetBlue and United. Join us past the break for the interview in full, and an inside look at how ViaSat plans to transform the entire satellite internet experience.

Continue reading The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi

The Engadget Interview: ViaSat CEO Mark Dankberg on Exede and the future of in-flight WiFi originally appeared on Engadget on Wed, 11 Apr 2012 12:00:00 EDT. Please see our terms for use of feeds.

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